ГОСТ Р ИСО 9000-2015. Национальный стандарт Российской Федерации. Системы менеджмента качества. Основные положения и словарь

activity

3.3.11

association

3.2.8

audit

3.13.1

audit client

3.13.11

audit conclusion

3.13.10

audit criteria

3.13.7

auditee

3.13.12

audit evidence

3.13.8

audit findings

3.13.9

auditor

3.13.15

audit plan

3.13.6

audit programme

3.13.4

audit scope

3.13.5

audit team

3.13.14

capability

3.6.12

change control

3.3.10

characteristic

3.10.1

combined audit

3.13.2

competence

3.10.4

competence acquisition

3.4.4

complaint

3.9.3

concession

3.12.5

configuration

3.10.6

configuration authority

3.1.5

configuration baseline

3.10.7

configuration control board (admitted term for configuration authority)

3.1.5

configuration object

3.3.13

configuration management

3.3.9

configuration status accounting

3.8.14

conformity

3.6.11

context of the organization

3.2.2

continual improvement

3.3.2

contract

3.4.7

correction

3.12.3

corrective action

3.12.2

customer

3.2.4

customer satisfaction

3.9.2

customer satisfaction code of conduct

3.9.5

customer service

3.9.4

data

3.8.1

defect

3.6.10

dependability

3.6.14

design and development

3.4.8

determination

3.11.1

deviation permit

3.12.6

dispositioning authority (admitted term for configuration authority

3.12.5

dispute

3.9.6

dispute resolution process provider (admitted term for DRP-provider)

3.2.7

dispute resolver

3.1.6

document

3.8.5

documented information

3.8.6

DRP-provider

3.2.7

effectiveness

3.7.11

efficiency

3.7.10

entity (admitted term for object)

3.6.1

external provider

3.2.6

external supplier (admitted term for external provider)

3.2.6

feedback

3.9.1

grade

3.6.3

guide

3.13.13

human factor

3.10.3

improvement

3.3.1

information

3.8.2

information system

3.8.4

infrastructure

3.5.2

innovation

3.6.15

inspection

3.11.7

interested party

3.2.3

involvement

3.1.3

item (admitted term for object)

3.6.1

joint audit

3.13.3

management

3.3.3

management system

3.5.3

measurement

3.11.4

measurement management system

3.5.7

measurement process

3.11.5

measuring equipment

3.11.6

metrological characteristic

3.10.5

metrological confirmation

3.5.6

metrological function

3.2.9

mission

3.5.11

monitoring

3.11.3

nonconformity

3.6.9

object

3.6.1

objective

3.7.1

objective evidence

3.8.3

observer

3.13.17

organization

3.2.1

output

3.7.5

outsource (verb)

3.4.6

performance

3.7.8

policy

3.5.8

preventive action

3.12.1

procedure

3.4.5

process

3.4.1

product

3.7.6

product configuration information

3.6.8

progress evaluation

3.11.9

project

3.4.2

project management

3.3.12

project management plan

3.8.11

provider

3.2.5

quality

3.6.2

quality assurance

3.3.6

quality characteristic

3.10.2

quality control

3.3.7

quality improvement

3.3.8

quality management

3.3.4

quality management system

3.5.4

quality management system consultant

3.1.2

quality management system realization

3.4.3

quality manual

3.8.8

quality objective

3.7.2

quality plan

3.8.9

quality planning

3.3.5

quality policy

3.5.9

quality requirement

3.6.5

record

3.8.10

regrade

3.12.4

regulatory requirement

3.6.7

release

3.12.7

repair

3.12.9

requirement

3.6.4

review

3.11.2

rework

3.12.8

risk

3.7.9

scrap

3.12.10

service

3.7.7

specific case

3.8.15

specification

3.8.7

stakeholder (admitted term for interested party)

3.2.3

statutory requirement

3.6.6

strategy

3.5.12

success

3.7.3

supplier (admitted term for provider)

3.2.5

sustained success

3.7.4

system

3.5.1

technical expert

3.13.16

test

3.11.8

top management

3.1.1

traceability

3.6.13

validation

3.8.13

verification

3.8.12

vision

3.5.10

work environment

3.5.5